Terms of use
Last updated: August 25, 2026
These terms govern the use of the LLMsMonitor service provided by LLMsMonitor. By creating an account or using the service you accept them.
1. Parties and acceptance
This agreement is between LLMsMonitor ("we") and the natural or legal person using the service ("you"). If you open an account on behalf of a company, you represent that you are authorised to bind it.
2. The service
LLMsMonitor asks the questions you define of AI assistants at regular intervals, keeps the answers, and computes measurements of your brand's visibility from them.
Assistant answers are third-party content. We give no guarantee of their accuracy, consistency or continuity; we only record and measure them as they come. The service does not cause assistants to mention you more often or higher up, and promises no such outcome.
3. Accounts
- You agree to provide accurate and current information when registering.
- You are responsible for the confidentiality of your password and for everything done under your account.
- Use by team members you add to your projects counts as your use.
- You must tell us promptly if you suspect unauthorised access.
4. Acceptable use
While using the service you agree not to:
- Write questions that are unlawful, defamatory or infringe the rights of others.
- Access the service by automated means outside the interface we provide, or copy its content in bulk.
- Manipulate the service to exceed plan limits or distort measurements.
- Attempt, without permission, to test or circumvent the service's security.
5. Fees and payment
- Plans and what they cover are published on the pricing page. Unless stated otherwise, fees are charged in advance for monthly periods.
- You may cancel a monthly plan at any time; cancellation takes effect at the end of the current period and no refund is made for the period used.
- We notify price changes by email at least 30 days in advance; a change applies from the next period.
- Taxes are added to the fee according to applicable law.
6. Intellectual property
All rights in the software, the interface and our marks belong to us. The data you enter into your account and the measurements the service produces for you belong to you; you may export them at any time. You grant us the right to process that data in order to provide the service.
7. Data and privacy
We process your personal data as described in the privacy policy and the KVKK notice. Those documents are part of these terms.
8. Service level and changes
We make reasonable efforts to provide the service without interruption; however, planned maintenance, outages and interface changes at the assistants or our providers can leave gaps in the measurements. Such a day is shown on the chart as a gap, not as a zero. We reserve the right to develop the service's features; we give notice before removing a significant one.
9. Limitation of liability
The service is provided "as is". To the extent the law allows, we are not liable for loss of profit, loss of data or indirect damages. Our total liability is limited to the fees you paid us in the 12 months before the event giving rise to the claim.
10. Termination
You may close your account at any time. If you breach these terms we may suspend or terminate your account, warning you first where possible. After termination your data is deleted according to the periods in the privacy policy.
11. Governing law and jurisdiction
These terms are governed by the law of the Republic of Türkiye. The Istanbul (Çağlayan) Courts and Enforcement Offices have jurisdiction over disputes.
12. Changes and contact
We may update these terms; the current version is published on this page and its date changed. We notify significant changes by email. For questions: hello@llmsmonitor.com.